Privacy Policy

Last Update: July 2021

INFORMATION COLLECTION AND USE

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you. By using our Website, you consent to this use.

When you use services provided on this Website you will be asked to provide certain information such as your name, contact details and/or debit/credit card details. These information is stored on secured servers.

We will use this information in the following ways:

• To fulfill our agreement with you, including processing your tour booking, sending you your itinerary, or contacting you if there is a problem with your booking.
• To register and administer the Website services as booked and for sending promotional material from time to time.
• To answer any queries which you may send to us by e-mail.

How do we use your personal information?

Orient Tours UAE uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Who do we share your information with?

We may use information about you as follows:

• to our branches in the Orient Tours Group for purpose of fulfilment of services booked or offered;
• to any governmental or regulatory authority in your country of departure and/or destination in order to comply with the law in those countries.
• to complete online payment in accordance with PCI compliance.
•  If you choose not to provide certain personal information we request, you will still be able to visit our Web Site but you may be unable to access certain options or services.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, want more information or simply have any questions about this Privacy Policy, please contact us by email on: otmails@orienttours.ae